Who to Call When You’re Car Is Stuck In The Winter

When your car breaks down in winter conditions, knowing who to call—fast—can keep a bad situation from getting worse. Save these contacts before you need them.

1. Emergency Services (911)

Call immediately if:

• You’re stuck in traffic or on a highway shoulder

• Visibility is poor due to snow, ice, or fog

• You or your passengers are injured

• Your vehicle is in a dangerous position

Safety always comes first.

2. Roadside Assistance Provider

If you have coverage through AAA, your insurance company, or a vehicle warranty, this should be your first call for:

• Towing

• Jump-starts

• Flat tire changes

• Lockouts

Pro tip: Save your membership number and app login on your phone.

3. Local Tow Truck Company

In winter storms, national roadside services can be delayed. A local tow company can often respond faster, especially for:

• Snow-related breakdowns

• Cars stuck in ice or snowbanks

• Short-distance tows

Save at least one trusted local towing number.

4. Your Trusted Local Repair Shop

If your car can be driven or towed locally, call your go-to repair shop for guidance. They can:

• Tell you if the car is safe to drive

• Arrange towing directly to their shop

• Diagnose winter-related issues like dead batteries or no-start conditions

In Pawtucket, RI, Honest Mechanix helps drivers coordinate fast, safe repairs.

5. Insurance Company Claims Line

If the breakdown involves an accident, curb impact, or road debris:

• Report the incident

• Ask about towing coverage

• Document the situation for claims

Many policies include roadside help you may not realize you have.

6. A Trusted Emergency Contact

Call a family member or friend to:

• Share your location

• Let someone know you’re safe

• Arrange a ride if needed

Always let someone know where you are in winter conditions.

What to Do Right Now

Save these numbers in your phone before winter hits:

• Emergency services

• Roadside assistance

• Local tow company

• Trusted repair shop

• Insurance provider

Being prepared turns a winter breakdown from a crisis into an inconvenience.